Lead Usher/ Shift Supervisor- (Part time)

Washington Pavillion / Sioux Falls, SD

Lead Usher/Shift Supervisor – (Part-Time)

Our Lead Ushers provide supervision of our volunteer ushers and help with resolving ticket and customer service issues. Part-time hours and PRN (as needed) hours available, nights and weekends with shifts being 4-5 hours, $11.00/hour.

What you will do!

  • Supervise and maintain leadership of assigned floor.
  • Greet all visitors, make eye contact, and direct them to their seats.
  • Provide information to visitors on request (performance times, directions, history, etc.)
  • Participate in opening and closing procedures.
  • Note and report irregularities or discrepancies to immediate supervisor.
  • Monitor patrons during performance and take appropriate action to correct any disruptive behavior.
  • Assist other lead ushers and volunteer ushers with Standard Operating Procedures.
  • Know the emergency evacuation plan, helping hand codes, and assist in emergency situation.
  • In constant radio contact with House Manager.

What you will need – qualifications!

  • Knowledge of general customer service practices.
  • Ability to stand for long periods of time and to climb stairs frequently.
  • Ability to read and speak English clearly.
  • Ability to delegate tasks and duties to the volunteer staff.
  • Ability to lift 50 pounds

What we offer you! 

A fun, engaging culture with excellent compensation along with some benefits/perks for PT staff: free membership to Washington Pavilion + perks such as tickets/discounts, and a discount at Leonardo’s Café on-site, Washington Pavilion apparel and much more! 

If this is a great fit for you to work in an amazing place filled with creative energy and excitement, apply today!

EOE, Background Check

Equal Opportunity Employer, including disabled and veterans